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Frequently Asked Questions

Q. What is the difference between replication and duplication?

A. Replication is the common term for manufactured CD. This means the CD is manufactured with the data built into the CD. Duplication is the common term for reproduction of a master on a recordable CD.

Q. Do you have FTP capabilities?

A. Yes, we are able to offer FTP capabilities as required for individual projects. For security reasons, we do not publish our ftp server information. Please contact us to make arrangements to upload large files to our ftp server.

Q. What distinguishes your company from others?

A. Many companies in the replication and duplication industry prefer to handle large projects. As a result, smaller projects receive less attention, are overpriced, or experience other problems. At Healey Disc Manufacturing, we specialize in short run and custom projects. We also focus on building relationships with customers with unique requirements. Most short run and custom projects are either ongoing projects, or they are test runs for subsequent full scale runs. By helping ensure the success of the project, and by building relationships with all customers, we also help ensure our own success.

Q. Is it cost effective for me to have a small quantity of CD's duplicated?

A. Yes, it can be cost effective to produce as little as a single CD. We can offer a variety of printing methods including paper labels and inkjet which are appropriate for different requirements.

Q. When should I use recordable CD's?

A. There is no absolute rule of thumb for when to use recordable CDs. However, the fact that they can be duplicated as required is a major benefit to many users. Recordable CDs are often appropriate in cases where the master changes frequently or where a small quantity is being produced.

Q. What is digital On-CD printing?

A. Digital printing adds a new dimension to printing on a CD or DVD. The quality of the image far exceeds the industry (dot like) standard silkscreen process. The digital process allows you to create full-color high-resolution (magazine quality) images as well as customization of each disc with variable data i.e. names addresses, and serial numbers. The best technology today. This computer to print technology requires no traditional films or metal plates.

Q. What is inkjet printing?

A. We are happy to offer you inkjet printing directly on the surface of the CD-R. Inkjet printing on CD-Rs involve specially designed printers and specially coated CDs. The coating on the CDR helps ensure proper coloring, adherence, and resolution for your artwork. Although some kits are for sale allowing you to convert a standard inkjet printer into a CD printer, we use a CD printer known as the Signature III. This printer can only print CDs and generally produces a much better final project. It is worth noting that inkjet ink is water soluble and should only be used for projects with certain goals and requirements.

Q. What is silkscreening?

A. Basically, silkscreening is painting the surface of the CD with special paints. Screens are metal plates generated from film. Each screen represents one colour component of your artwork. The screen is placed above the CD at production time. The ink is then pressed through the screen onto the surface of the CD.

Q. Why does the cost per unit decrease so dramatically with larger quantities?

A. Whether your project involves manufacturing or recordable printing, the majority of costs are related to setup, film, master, proof and other related charges. Press setup can involve color matching, preparing screens, and several test CDs before production is started. Film is required for each color in your artwork and is relatively expensive to produce (particularly for high quality film). Generating a metal master for CD pressing is a time consuming and expensive process. Once the preliminary work is completed, every copy after the first one takes a fixed amount of time, effort and cost. Normally, the cost per unit after the first unit represents the labour and press time for your production method. Advances in machinery and process mean that the time per unit in making cds is steadily decreasing.